The term ‘we’ or ‘us’ refers to Morgan Walker Counselling.
Who are we
Morgan Walker Counselling is a counselling service that offers a counselling in Peterborough, Whittlesey and Wisbech. Our website address is: https://morganwalkercounselling.co.uk
What personal data do we collect and how do we use it
We only collect your personal data that you have consented to us accessing. We only use personal data that is required to deliver counselling sessions, to contact you to arrange or reschedule appointments and to send invoices. We never use your personal details for marketing purposes.
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Who we share your data with
During your contact with us, we’ll tell you how your information will be used and if it may be necessary to share it with other services and organisations.
We will not share your information with any third parties unless:
- you have consented to your data being shared
- it is required to be shared as part of a referring company who have arranged counselling with us on your behalf
- it is as part of our duty to protect a child, a vulnerable adult, yourself or the public
- for the prevention and detection of a crime or the assessment of any tax or duty
- we are required to do so by any court or law or any relevant regulatory authority
- to protect the rights, property or safety of any third parties
As part of the British Association for Counselling and Psychotherapy framework which we work within, we are required to undertake supervision to review our work with clients, our professional development, and often our personal development. Supervision requires us to share a client’s first name with a supervisor when discussing our counselling work. No other identifiable personal information is shared within these sessions.
How long do we retain your data for
We retain your personal information only as long that is necessary and only for the purpose for which we obtained the information. We restrict access to your information to only those persons who need to use it for the relevant purpose.
Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised or destroyed securely.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We use technical and physical security measures, including encryption and 2 factor authentication to protect your personal information, against manipulation, loss, destruction, and access by third parties.