Privacy Policy

Website privacy policy

Please find below Morgan Walker Counselling’s privacy policy.

The term ‘we’ or ‘us’ refers to Morgan Walker Counselling

1. Who are we?

Morgan Walker Counselling is a counselling service that offers online and telephone counselling. Our website address is:

2. What data do we collect and how do we use it?

We only collect your personal data that you have consented to us accessing. We only use personal data that is required to deliver counselling sessions, to contact you to arrange or reschedule appointments and to send invoices.

  • We never use your personal details for marketing purposes.

3. Who do we share your data with?

If we provide you with a service, we’ll tell you how your information will be used and if it may be necessary to share it with other services and organisations.

We will not share your information with any third parties unless :

  • You have consented to your data being shared.
  • It is required to be shared as part of a referring company who have arranged counselling with us on your behalf.
  • It is as part of our duty to protect a child, a vulnerable adult, yourself or the public.
  • It is for the prevention and detection of a crime or the assessment of any tax or duty.
  • We are required to do so by any court or law or any relevant regulatory authority.
  • It is to protect the rights, property or safety of any third parties.

As part of the British Association for Counselling and Psychotherapy framework which we work within, we are required to undertake supervision to review our work with clients, our professional development, and often our personal development. Supervision requires us to share a client’s first name with a supervisor when discussing our counselling work. No other identifiable personal information is shared within these sessions.

4. How long do we retain your data for?

We retain your personal information only as long that is necessary and only for the purpose for which we obtained the information. We restrict access to your information to only those persons who need to use it for the relevant purpose.

Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised or securely destroyed.

5. How do we protect your data?

We use technical and physical security measures, including data encryption and 2 factor authentication to protect your personal information against manipulation, loss, destruction, and access by third parties.

6. Cookies

We use Google Analytics to track the number of visitors to this website and to track page use to help us improve this site for our visitors.Google Analytics uses cookies to track users as they navigate around a website to gather this information. For information on what cookies Google Analytics uses, please click here.

Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

7. Contact

For any enquiries regarding this privacy policy, please contact Kirsty Walker.